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“Technology leaders are faced with endless opportunities to continuously innovate and tackle real problems.” It’s also about understanding whether the innovations that we are considering are future-proof.”īased in Jakarta, Widjaja oversees Tokopedia’s technology and data office, juggling the emergence of new solutions with ever-changing marketplace demands. “Our products and services have been evolving rapidly at massive scale, touching various aspects of our users’ life, from shopping, investment, to entertainment,” he said. “It always goes back to the need of our users and market, then the new technologies and innovations will follow accordingly. To drive the local adoption forward, it is rolling out its digital, cloud, artificial intelligence (AI), machine learning and data technologies at a relentless pace to 97 percent of districts nationwide.Īt Tokopedia, the term for such an endeavour is ‘Tech Modernisation’. “It’s a continuous revolution of adapting new technologies to allow us to be better and faster in a more financially optimised way,” said Herman Widjaja, senior vice president of engineering at Tokopedia and honoree at the inaugural CIO50 ASEAN Awards.
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Īligned to the modus operandi of democratising commerce through technology, the decade-old business has yet to reach full potential given national e-commerce penetration currently stands at 5 percent. Tokopedia is a technology trailblazer and darling of the Indonesian innovation scene, a member of an exclusive group of “unicorns” or startups valued at over US$1 billion that also includes Go-Jek, Traveloka, Bukalapak and OVO.įounded in 2009, the e-commerce giant serves more than 90 million active monthly users, in addition to over seven million merchants.